INSYDIUM Fused Maintenance Agreement

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12 months of INSYDIUM Annual Maintenance for existing users
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Electronic Delivery! 

Download products will be processed a minimum of available 24 hours after purchase. We do not offer instant downloads. Orders are delayed at least one business day to help reduce fraudulent orders. Once your order is processed, you will receive a code via email. Orders placed Monday - Friday 10:00AM to 6:00PM CST will receive the email by the end of the following business day. For orders placed outside of our normal business hours, your code will arrive at the end of the following business day.

You may be contacted by ADK to confirm your order before receiving your product download code.

Software Boxed or Download is not Returnable

Software boxed or downloadable software cannot be returned/refunded once opened and/or registered.

Please contact us about operating system, software version upgrade/updates and hardware compatibility BEFORE purchasing.

12 Months Maintenance for Fused Users

This product provides 12 months of INSYDIUM Annual Maintenance for existing users. If you purchase Fused, the first 12 months of Technical Support and Updates are included. With this in mind, to continue to receive Technical Support and Updates, you must purchase the INSYDIUM Fused Annual Maintenance.


If you choose not to renew your Maintenance Agreement your license will remain valid. However, you will not receive Updates or be entitled to Technical support. In addition, the download will not be available for your license. In other words, please keep a copy of the latest build for your license.


Consequently, you have a full year after your Maintenance Agreement expires to purchase an additional 12 months. To clarify, the renewal date will run from the original purchase date, not 12 months from the date of purchase of the renewal.



On the purchase of your new license, you will automatically receive 12 months Support and Updates.

You will continue to receive complimentary support and updates for three months after your maintenance expires.

You can renew your maintenance at any point during the 12 months after your maintenance expires, but your new expiry date will be 12 months from the initial expiry.

If your maintenance has lapsed by more than 12 months the cost to renew will be the cost of a full-price License.

For example, if you purchase your license on February 1, 2020, your initial 12 months maintenance expires on February 1st, 2021. You receive support and updates until April 30th, 2021.


You can purchase a further 12 months maintenance at any point up to January 31, 2021. To clarify, February 1st, 2021 is the new expiry date, regardless of when the renewal is made.


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